Refund Policy
💸 MIYU Refund Policy
At MIYU , the quality and safety of our products are our top priority.
Given the nature of our items (cosmetics and skincare), and for strict hygiene and health safety reasons, we do not accept any returns or exchanges , whether the products are opened or not.
⚠️ Important to know
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Any order confirmed and shipped is considered final and non-refundable .
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This measure is in place to guarantee each customer new, intact and safe products for use.
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In case of error on our part (missing product, incorrect reference sent, product damaged upon receipt), please contact us within 48 hours of delivery at the following address: hello@miyukbeauty.com
A suitable solution will be proposed.
🧿 MIYU Commitment
We understand that this policy may seem strict, but it reflects our commitment to safety, transparency, and the highest quality of care. Every product you receive is 100% brand new, never returned, never handled by another customer.
✨ MIYU — Clean beauty, delivered with confidence.